UK Plaster

Buy through our online Catalogue! - 17yrs of Safe & Easy buying!

About Us We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Ukplaster
167-169 Chorley New Road, Horwich, BL6 5QE, ENGLAND.
Phone: 01204 693 900 or 0845 496 1679
Fax: not published to web page
Email: see Contact us page (Spam)
vat no: 169 2458 75

Please read carefully the following terms & conditions as they set out the basis upon which you can visit and use the ukplaster.com website ("site").

Intellectual rights
All rights, including copyright, in this website are owned by or licensed to World Plaster Limited T/A Ukplaster Reg Office: 32-36 Chorley New Road Bolton BL1 4AP. Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own personal, non-commercial use is prohibited without the prior permission of World Plaster Limited. You may not modify, adapt, alter, distribute or create derivative works of the site, in whole or in part.

Links to Third Parties
The site may provide links to third parties that we believe may be of interest to you. We do not control nor vet these websites, and therefore we cannot accept any liability in respect of either the contents or your use of these websites.

Accuracy of Content
We have taken reasonable care to ensure that the information provided within this site is accurate; in particular that prices shown are correct at the time of publishing and that all products have been fairly described. All prices quoted are exclusive of VAT and delivery charges. Whilst we have tried to display products accurately, we cannot guarantee that the measurements quoted are correct due to variations in this natural product.

Limitation of Liability
Nothing in these terms and conditions shall exclude or limit liability in relation to any damages arising from death or personal injury caused by the negligence of World Plaster Limited. However, in all other circumstances we will not accept liability for any loss or damage of any kind suffered as a result of using this site, including use of the information provided within this site.

Damage to your Computer
We make all possible effort to ensure that this website is free from viruses and defects. However, we cannot guarantee that use of this website or of any websites accessed through it, will not damage your computer. We shall not be liable for any loss or damage deemed to be a result of using this website.

Order Acceptance
If you have supplied us with your e-mail address, we will notify you by e-mail as soon as possible to confirm receipt of your order. At this point the contract for the sale of the goods shall be formed at the place from which the acceptance e-mail is sent. If however you have not supplied us with an e-mail address, our confirmation of order page at the end of the ordering process shall act as confirmation of acceptance of the order. No contract will be formed until you receive confirmation from us that we have accepted your order.

Charges & Payments,
VISA, MASTERCARD and most credit cards taken online only (secure payments) for orders being paid by cheque payments must be made at least 7 days prior to collection.
Our minimum charge for Labour: day work is £300.00 or part thereof; plus materials plus VAT. all Fixed price work is quoted prior to start & subject to VAT, Estimated work is a guide only and may vary, and is subject to VAT.

Late Payments.
We charges interest at 3% above base on late payment of our invoices in accordance to the Late Payment of Commercial Debts act (1998).

Deliveries Disclaimer
Dispatch dates are quoted without engagement although every endeavour will be made to adhere to the date or dates quoted. In no circumstances shall the Company or third party Courier arising directly or indirectly out of any failure be liable for any loss arising from delay in dispatch however caused. Time shall not be of the essence of the contract.

Messages Disclaimer
You must not submit any messages to the site that are defamatory, offensive, menacing, abusive, obscene, racist, or likely to cause harm, nuisance, offence or embarrassment, damage or inconvenience to either us or our customers, or are in any other way objectionable or illegal. We retain the right to remove any such comments from your order.
Privacy policy
As a UK based website we endeavour to ensure that all personal information provided is handled in accordance to the 1998 UK Data Protection Act and use technology that protects your information (including credit card details) from unauthorised use or access. We will not sell, distribute or disclose any information we hold on you to any third parties unless you have provided your consent or are required or permitted to do so by the law. The on-line shopping function of the site uses cookies to speed up the ordering process. These are small text files which are sent to your computer and enable our website to recognise you. They are not computer programmes and are incapable of reading any material on your hard disk or disseminating viruses. You can set up your computer so that it rejects cookies, but in doing so you will be unable to use the shopping facility on the site.
Suspension of site
We reserve the right to suspend the site at any time to perform essential maintenance, change details and to remove any inaccurate or unauthorised material, and also to terminate your use of the site if you breach any of these terms and conditions.
Change of site details
We reserve the right to change at any time any of the details of the products on the site, including prices, services and sizes.
Change of legal notices
We reserve the right to change these terms and conditions and we advise that you read through them each time that you use the site.
Jurisdiction of site
This website, its content and any contracts arising out of it are governed by and in accordance with English law. All contracts are conducted in English and by entering into a contract both parties agree to submit to the sole jurisdiction of the courts of England and Wales.

Waste removal, Product Waste:
We are a manufacturing Company which work to produce environmentally friendly Products which do not pose a threat nor contain any hazardous Materials or Substances:-
Hessian (Jute) Scrim
Laths (Wooden)
Gypsum super Fine Casting (Plaster)
Please note, that it is your responsibility to dispose of waste legally and a licence may be required to dispose of it, you can find out here:

Local office:
The Environment Agency
6th Floor
Blackfriars House Parsonage
Manchester
M3 2JA

Our terms & Conditions last modified with Consumer Contracts Regulations - which came into force on 13 June 2014
Updated 15/03/18
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept most Visa/Mastercard & Debit card payments. We do not charge for any item until it is ready to ship or within 7 days of estimated delivery date. Backordered items are not charged until they are shipped. You may also send your credit card information via phone, fax, or email.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, if we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Most Goods are ex-stock, however because of the very large range of Products that we produce, if a product is not in stock and is likely to take longer than standard below, we will give you a clear indication of the time period before the item or items would be available (Normal turn-around is 7/10 days) .

Dispatch/shipping, dispatch dates are quoted without engagement although every endeavour will be made to adhere to the date or dates quoted. In no circumstances shall the Company be liable for any loss arising from delay in dispatch however caused. Time shall not be of the essence of the contract.

There is a default delivery period of 30 days during which the retailer needs to deliver the goods to you unless a longer period has been agreed.
Delivery Schedule Orders are normally sent to you within 7-10 business days.
Damage and Loss in Transit, the company accepts no liability for any damage to goods in transit unless notified to the company and the Carrier concerned within 24 hours after delivery.

The companies liability for damage in transit or non-delivery of goods duly notified to it in accordance with the above shall in any event to be limited solely to replacement of the goods within a reasonable time whether non-delivery on damage is due to the companies negligence or otherwise.
Claims Subject to the Provision of the above, all claimants for goods alleged to be defective must be made in writing to the company within three days after the date of delivery. When notification is so received the company may require the return of the goods or for the goods to be made available for inspection by the Company. Should the company be satisfied as to the defects then it retains the option to either replace defect goods within a reasonable time or credit to the customer within the contract price. All defective goods saw returned shall be the property of the company. Except as provided above the company shall have no liability whatsoever arising out of any agreement to sell or sale of goods including claims for direct or consequential or other loss, damage or expense whether arising or alleged to arise statutory or otherwise, or in negligence or alleged negligence on the part of the company or otherwise stop in no circumstances shall the company be liable for loss or damage in excess of the contract sale price.
Back Orders If your item is not in stock, we will manufacture it within 10 days. Or if it is likley to be a longer period you will always be contacted with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK , 20 % VAT is added.
Credit Card Security We use Worldpay Secure Server, Streamline ONLY When the order is placed at our website, credit card transactions are encrypted at Worldpay Secure Server ONLY using their Safe encryptions. No Card Information is held unencrypted other than what is legally required by us on our servers or with UKPLASTER with regards to any card details.
Your credit card and identity information are secure.
Compliance: Validated By Trustwave

Based upon information provided by us regarding our policies, procedures, and technical systems that store, process and/or transmit cardholder data, We have performed the required procedures to validate compliance with the PCI DSS.

© Cert 2012-2013 Trustwave • Ph: 877-262-4766 • (312-873-7500 outside U.S. or Canada) • info@trustwave.com
Guarantee We guarantee your satisfaction. <All of our products come with a 7 day no quibble guarantee.>
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01204 693 900 or 0845 496 1679 (International +44 1204 693900 or fax us on same number or write to us at 167-169 Chorley New Road Horwich BOLTON BL6 5QE ,United Kingdom
Privacy Policy ukplaster do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

We may record our phone calls.
A business or other organisation can record or monitor phone calls or e-mail correspondence
but only in a limited set of circumstances relevant for that business which have been defined by the LBP Regulations. The main ones are:

o to provide evidence of a business transaction
o to ensure that a business complies with regulatory procedures
o to see that quality standards or targets are being met
o in the interests of national security
o to prevent or detect crime
o to investigate the unauthorised use of a telecom system
o to secure the effective operation of the telecom system.
Returns Policy The Consumer Contracts Regulations - which came into force on 13 June 2014 and implement the Consumer Rights Directive - give you rights when shopping online, so you’re covered if things go wrong. Prior to this date see EU Distance Selling Directive which can be found at http://www.legislation.gov.uk/


Cancelling services

Your right to cancel You have 14 days from entering into a service contract in which you can cancel it.
Exemptions
There are some contracts where you won’t have a right to cancel a service. For example, hotel bookings, flights, car hire, concerts and other event tickets, or where the trader is carrying out urgent repairs or maintenance meaning or as we understand manufature Goods just for you.

There are some goods you can't return if you simply change your mind, including:

CDs, DVDs or software if you've broken the seal on the wrapping
perishable (Manufactured Goods) can be included in items that deteriorate rapidly or delicate by travel if stated, or such as food and flowers man made tailor-made (Specially made items) or personalised goods inc underwear and earrings.


Returning faulty goods
If you receive faulty goods and wish to return them, the Regulations are in addition to your other legal rights.
So, if your goods are faulty and don’t do what they're supposed to, or don’t match the description given, you have the same consumer rights under the Consumer Rights Act (which replaces the Sale of Goods Act from 1 October 2015) as you have when buying in store.

Any terms and conditions that say you must cover the cost of returning an item wouldn’t apply where the goods being returned are faulty.
Goods being cancelled or changed will be subject to a handling fee of percentatage work carried out of Order, values over £250 may be deemed as an extra special man made Order and subject to 50%- 100% fee

Please note:
1. Your right to cancel an order for goods made at a distance starts when you receive the goods and lasts for 14 days
2. Your right to cancel a service made at a distance starts the moment you enter into the contract and lasts 14 days.
3. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
4. The cost of returning the item to us is your responsibility,
5. Delivery charges are only refundable where goods are faulty and a refund is made.
We recommend that customers return goods for refund or exchange usings a reputable delivery company,

We cannot cancel your purchase when:

If here is a contract for services or delivered items after a 14 day period with the product or you have arranged a services (e.g. fitting servie)
The goods were a special order.
Your order is a pre-order as this is treated as a deposit for goods therefore non-refundable.
The goods have been used beyond what would be considered reasonable use or any damage which was not prior reported.

Delivery of goods
There is a default delivery period of 30 days during which the retailer needs to deliver the goods to you unless a longer period has been agreed.

 
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